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Using Visual Analytics to Diagnose Productivity and Quality Issues on IT Service Pools
Using Visual Analytics to Diagnose Productivity and Quality Issues on IT Service Pools
2015
Victor F. Cavalcante
Heloisa Candello
Claudio S. Pinhanez
Alan Braz
Franklin Amorin
Nelson Nauata
Keywords:
Data mining
Data science
Visual analytics
Computer science
Knowledge management
Correction
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