Police Knowledge Sharing Capabilities. : 2nd Cross-country comparison on knowledge sharing capabilities and best practice (Deliverable 3.3)
2012
textabstractAbstract:
In this report we present the results from three studies of knowledge sharing within
police organisations and with three other stakeholders (other forces in the same
country, the public and forces in other countries). In the first study, 152 interviews were
conducted with members from 17 police organisations drawn from all of the 10
countries involved in the COMPOSITE project. In the second study ten in-depth case
studies of international knowledge sharing involving police organisations were carried
out. The third study involved conducting a survey of 481 police members drawn from
the ten member countries with the aim of developing an organisational knowledge
sharing diagnostic tool. We present the findings in terms of the perceived effectiveness
of knowledge sharing in different domains, the most frequent types of knowledge
shared, the most and least effective methods of knowledge sharing and the most
common perceived barriers and facilitators for knowledge sharing both within police
organisations and between the aforementioned stakeholders. Analyses are summarised
across all countries as well as pointing out differences between countries with
concluding comments highlighting the main themes and recommendations emerging
from the analyses. The findings are integrated into a conceptual framework of ten types
of factors found to influence knowledge sharing effectiveness in different domains (staff
capabilities, process capabilities, technology capabilities, financial resources,
information characteristics, timeliness of information sharing, organizational differences,
political differences, public factors and international factors). Practical
recommendations arising from this highlight the importance of building up the human
factors of motivation, trust, knowledge, skills and experience of police personnel and
facilitating methods for direct contact between different police and non-police
stakeholders as a crucial set of knowledge sharing capabilities for police organisations. A
new diagnostic tool designed specifically for police organisations (EKSPO-DI) based on
this research is presented in this report as a means of helping benchmark knowledge
sharing performance and areas for development.
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