The Role of Modeling in Blockchain Process Design

Blockchain could introduce a new approach by which organizations view and govern their information and technology projects. Processes involving blockchain are oftentimes transaction-based, decentralized, and require coordinated communization before implementation. This approach may introduce new challenges to conventional modeling techniques. In this study, the role of modeling during the design phase of blockchain processes is explored. This role is described through a theory derived from 30 semi-structured interviews, two case studies, and two focus groups. The results are applied to inter-organizational business process modeling. The role of modeling, the effects on this role caused by the introduction of blockchain, and the shortcomings of current modeling techniques are described. Additionally, the study provides several opportunities for future research.