A Case-Based Reasoning System for Knowledge and Experience Reuse

Experience is one of the most valuable assets technicians and engineer have and may have been collected during many years and both from successful solutions as well as from very costly mistakes. Unfortunately industry rarely uses a systematic approach for experience reuse. This may be caused by the lack of efficient tools facilitating experience distribution and reuse. We propose a case-based approach and tool to facilitate experience reuse more systematically in industry. It is important that such a tool allows the technicians to give the problem case in a flexible way to increase acceptance and use. The proposed tool enables more structured handling of experience and is flexible and can be adapted to different situations and problems. The user is able to input text in a structured way and possibly in combination with other numeric or symbolic features. The system is able to identify and retrieve relevant similar experiences for reuse.