Team Software Process (TSP) Coach Mentoring Program Guidebook, Version 2.0

x Introduction 1 1.1 Audience 1 1.2 Why Mentoring? 1 1.3 Mentor and Mentee 2 1.3.1 What is a Mentor? 2 1.3.2 What is a Mentee? 3 1.4 TSP Coaching Qualification Overview 3 1.5 Similarities and Differences Between Coaching and Mentoring 5 Mentoring Concepts 7 2.1 What is Mentoring? 7 2.1.1 The Mentoring Process 7 2.1.2 Mentoring Relationships 7 2.1.3 Mentoring Objectives 7 2.1.4 Types of Mentoring 8 2.2 Stages in a Mentoring Relationship 8 2.2.1 The Preparation/Prescriptive Stage 9 2.2.2 The Persuasive Stage 9 2.2.3 The Enabling/Collaborative Stage 10 2.2.4 The Closure/Confirmative Stage 10 2.3 The Mentor and Mentee Roles 10 2.3.1 The Mentor Role 10 2.3.2 The Mentee Role 11 2.4 Obstacles to Successful Mentorships 11 Mentoring TSP Associate Coaches, Coaches, and Mentor Coaches 13 3.1 Why Is Mentoring Needed in the TSP Coach Qualification Model? 13 3.2 The Provisional Associate Coach 14 3.3 The Provisional Coach 14 3.4 The Provisional TSP Mentor Coach 14 TSP Associate Coach Observation Phase 16 4.1 Relationship Between Coach and Associate Coach 16 4.2 Provisional Associate Coach Observation 17 The TSP Coach Mentoring Program 19 5.1 TSP Mentoring Phases 19 5.2 Conducting Mentoring Sessions 22 5.3 Guidance for Mentors and Provisional Coaches 22 5.3.1 General Guidance for Answering Questions 22 5.4 TSP Coach Mentoring Roadmap 24 Communication and Record Keeping 25 6.1 SEI-Certified TSP Associate Coach 25 6.1.1 Becoming an SEI-Certified TSP Associate Coach 25 6.1.2 Provisional Associate Coach Evaluation and Data Submission 25 6.2 SEI-Certified TSP Coach 26 6.2.1 Becoming an SEI-Certified TSP Coach 26 6.2.2 Provisional Coach Evaluation and Data Submission 27