Towards an information ecosystem for animal disease surveillance using voice services

In this paper we introduce a solution for disease surveillance and monitoring in the primary animal health care (PAHC) domain that uses inbound voice-based services and voice- and text-based outbound services for connecting rural veterinarians and livestock owners with a PAHC service provider. We describe our findings from the ongoing pilots, where we found that it is crucial to close the loop between data collection and information dissemination.