A Case Study: Ceramic Tile Production

In this chapter, a real case study dealing with the development and implementation of a manufacturing scheduling system is presented in detail. The goal is twofold. On one hand, we try to illustrate the application of some of the concepts described in earlier chapters, most notably those relating to the architecture and design of a scheduling tool and its deployment in an organisation. By doing so, we hope to ‘close the circle’ of the book and show how the ideas discussed in the previous chapters can be implemented in a real-life setting.