Creating and Sustaining Cultural Change by Focusing on Operational Excellence

Although highly standardised programmes of Operational Excellence (OPEX) have been implemented in almost every globally operating pharmaceutical company, the success of OPEX initiatives differs considerably. This article presents, based on the St.Gallen OPEX understanding, an overview of the factors that enable a sustainable OPEX culture and OPEX implementation. http://www.pharmafocusasia.com/strategy/creating-sustaining-cultural-change.html