Impact of Requirement Changes on Business Processes of Projects in ICT Sector of Pakistan

Purpose: This paper on requirement changes and their impact identifies those factors which have influence over standard operation procedures in an organization. Design/Methodology/Approach: Qualitative and quantitative approaches are described in this paper along with their merits and demerits. Primary data was collected by using questionnaire as instrument. Secondary data was collected from already published literature. Findings: Outcomes and analysis shows that there is a strong and positive relation between requirement changes in software industry and changes in technical SOPs. The mediating factor of technology culture also play a role in strong and positive relation between requirement changes in projects which are conducting in software industry and changes in technical SOPs. Practical Implications: This research is designed to uncover the challenges that are faced by IT organizations due to changes in requirements during ongoing processes in projects. This study is of significance importance to IT industry as it will generate such outcomes which if practically implemented can lead to solution of many problems which are troubling the organizations of this industry quite seriously. Originality/Value: Through this empirical study researcher infer that requirements should be collected in complete and precise manner before execution. If there are some changes in the middle of the project then those changes should be addressed through proper mechanism and procedure.