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ITを活用した動物園の顧客満足度向上研究(第3報):弟路郎ファミリーシステムの実証実験
ITを活用した動物園の顧客満足度向上研究(第3報):弟路郎ファミリーシステムの実証実験
2008
masaya saitou
tabun hosoya
masayuki sakai
hirosi morimura
kazuo yosida
megumi katayama
ura hana tyou
tooru sinbo
tyou uozumi
sumiyo asakura
mika saitou
jun'iti yosida
Keywords:
Information technology
Customer satisfaction
Zoological garden
Knowledge management
Engineering
Correction
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