Quality definition and evaluation of trunk aircraft based on manufacture-service dual-network
2013
In this paper, a new concept of entire quality of trunk aircraft is defined based on the manufacture-service dualnetwork. With the STA (Success Tree Analysis) method, a quality evaluation model and its algorithm are designed based on the new quality concept. This qualitative and quantitative method proposes a scientific and reasonable approach to evaluate the entire quality of trunk aircrafts. Case study testifies the validity of the STA model and reveals the significance of service quality.
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