Training watershed committee members to aid on the decision-making process for the execution program of the framework of water bodies

According to the National Water Resources Council 91/2008, the approval of the action plan of the framework of water bodies should be carried out through a decision-making process along the participation of the Watershed Committee (CBH). However, decision-making processes involving multiple stakeholders are vulnerable to flaws that can lead to mistrust among members and lack of commitment with the decisions taken. Some of these failures refer to the absence of information, transparency and lack of knowledge of the object of decision. In this context, the use of technological tools as a means to expand social participation has increased considerably. Among these, it is possible to mention the Information and Communication Technologies (ICTs). This paper presents a study about the use of Information and Communication Technologies (ICTs) to aid watershed committee members on deciding about the set of actions for the execution of the framing of water bodies, having the Salitre River Watershed as a study case. To support the decision on selecting the best action plan the Analytic Hierarchy Process (AHP) multi-criteria analysis method was used, for which a Distance Learning course (DL) within the free platform of “facebook” was developed. The analysis of the results showed that through the expansion of online communication and the creation of open forums through websites and social networks, the discussions among the watershed committee members may extend beyond the plenary meetings that occur not very often throughout the year. The application of ICTs presented some advantages regarding to the decision-making process within the CBH, such as: more time to discuss and obtain consensus; increasing access and exchange of information and experiences; transferring of technical information more clearly; and solving problems like inability to travel by the CBH members.