USING NEXT GENERATION SERVICE ORIENTED TECHNOLOGIES TO ASSESS CULTURAL HANDLING OF INFORMATION COMMUNICATION TECHNOLOGY

Much work is under way with developing aspirations for innovation and new competences for use of Information Communication Technology (ICT) to identify the areas in which ICT use is strategically important to support operational, business and practices across the arts sector. This paper provides findings of an in progress Arts Council funded research project that is related with enhancing competitiveness in the use of ICT across creative and cultural organizations located in the North West and Eastern regions of the UK. The development process employs a specifically designed User Needs and Innovation Development Framework approach to allow user organizations developing zones of peripheral participation in Communities of Practice (CoP) where the apprenticeship of novices is enacted. The approach aims to identify best practice of ICT in cultural industries in order to develop a Knowledge Community Portal to allow the CoP in becoming better informed about business objectives, choices and implementation strategies towards a better understanding of development practices. With this in mind, the paper presents organizational and community requirements based on experiential activities using next generation service oriented technologies and current governmental policy innovations. It concludes with some early findings about the knowledge transfer process itself.