An Integrated Approach to Enterprise Architecture and Business Process Management at the USMEPCOM

Abstract : The USMEPCOM is the principal military accessions organization for the Department of Defense (DoD), charged with the joining of enlisted personnel into military service. Within the last two years, USMEPCOM has, under DoD mandate, stood up two independent programs - the Command Enterprise Architecture Program and the Business Process Management Program. The USMEPCOM has a current need to provide effective processes for its mission areas while maintaining compliance to all DoD laws, regulations, and policies. These factors have led to an accessions business operating environment that is inherently inefficient and difficult to understand. With increasing demands from the Office of the Secretary of Defense (OSD) to reduce military spending, and a DoD Strategic Management Plan that calls for reengineered business processes that allow cross-functional synergy, the USMEPCOM is researching effective and efficient options to reduce expenditures and prepare for possible budget reductions. The researchers hypothesized that collaboration between the USMEPCOM Enterprise Architecture and Business Process Management programs would enhance inter-program performance at the USMEPCOM. The research shows there is an opportunity to gain synergy by strategic integration of the two programs by pinpointing the overlapping process capabilities that minimize costs and improve the business operating environment.