Comparative Study on Course Evaluation Process: Students’ and Lecturers’ Perceptions

Abstract Every semester, students are required to fill out lecturer evaluation forms, known as Student Feedback Online (SuFO). This evaluation is usually done at the end of each semester. It is used as a tool to measure teaching performance and improve the quality of teaching and learning. Many studies of students’ evaluation output had been conducted. However, only a few of studies had investigated students’ and lecturers’ perceptions of student evaluation process. To fill this research gap, this study attempts to determine lecturers’ and students’ perceptions in four aspects. Lecturers’ perceptions on students’ evaluation, students’ response about their evaluation, significance of SuFO evaluation to lecturers and students, and the differences between lecturers’ and students’ perceptions of the SuFO evaluation process are the four aspects to determine lecturers’ and students’ perception. The questionnaires were given out to 97 lecturers and 330 second-semester students from various programmes in UiTM Negeri Sembilan. Findings showed that there are no significant differences between students’ and lecturers’ perceptions on course evaluation process. Lecturers felt that students did evaluate them seriously. Student also agreed that they had evaluated their lecturers seriously. Both lecturers and students considered the evaluation process important. Both lecturers and students also agreed that student evaluation process is used to improve teaching.