Analysis of conflict situations in orthodontics by Moscow Municipal Committee for Expert Evaluation of Orthodontic Treatment and Denture Making

: The activities of Municipal Committee for Expert Evaluation of Orthodontic Treatment and Fitting with Dentures promote resolution of conflicts: only 5-7% conflict affairs are investigated in the court after investigation in the Committee. A total of 686 patients, mainly with combined maxillofacial diseases, were consulted for 3.5 years of its work. Each patient had 2 diseases and/or complications, on the average. The most frequent complaints were associated with common crowns. The patients complained of pain, poor cement fixation of bridge dentures, and difficult chewing. The most common deviations from routine regulations of orthodontic treatment, which led to development of complications, are enumerated.