Engaging Users with a Personal Child Health Record; the eRedBook Case Study

The eRedBook, which is a personal child health record, was recently piloted in the United Kingdom. An exploratory case study examined the factors which facilitated its roll out among Health Visitors who recruited parents to use it. Interviews and focus groups were conducted with those implementing the eRedBook and individuals taking part in the initial pilot. Data was analysed thematically using the framework approach. Numerous socio-technical factors facilitated the engagement and enrollment process such as the use of clinical champions, having the right mobile technology, digital literacy training and a flexible recruitment strategy. These will be essential to implementing the eRedBook nationwide.