The Service Aggregator Use Case Scenario

Increasingly, modern Telco operators are applying their network resources to the delivery of services based on Telco capabilities, third-party services and SLAs. Thus, Telcos must rapidly develop and adapt to new business environments based on service aggregation. In this way, they facilitate creation of marketplaces in which customers can discover products, negotiate offers, modify contracts, monitor service conditions, and be guaranteed a particular service quality. This use case shows how the SLA@SOI framework can foster this business of aggregating services, supporting an environment in which network capabilities are supported, business implications are considered, and economic consequences and negotiation responsibilities are distributed across involved partners.