Lead Public Health Service Dentists Leadership Qualities Evaluated by Their Superiors and Subordinates in Finland
2011
Aim: To survey the leadership of the Finnish Public Dental Service (PDS) from the viewpoints of lead dentists themselves,
their immediate superiors, their subordinates, and municipal decision makers during a period when the implementation
of a major national dental care reform eliminating age restrictions in access to care in the PDS started.
Methods: Data on leadership qualities and styles were collected from the lead PDS dentists and leading doctors, the
directors of the municipal health boards and a random sample of public health service dentists (altogether N=1096) who
were surveyed using a questionnaire sent by e-mail to those with an e-mail address and by post to those without. Factor
analysis, chi-square, and non-parametric tests were used in analysis. Results: The response rates varied between the
groups from 126 (54%) for directors of municipal health boards to 277 (76%) for public health service dentists. On average,
132 (72%) of the lead dentists and 108 (72%) of leading doctors but only 125 (46%) of the public dentists considered
their lead dentist as a good boss (P
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