Zastupljenost i važnost menadžerskih uloga u menadžerskom poslu
2020
Managerial roles are sets of behaviors that can be attributed to a managerial job. They are a
specific way of behaving that comes from the managerial position and from the formal authority
and status that the manager has in running the organization. A managerial job can be described
through ten different managerial roles. According to the criterion of similarity, they are
classified into three groups. We group them into those that basically deal with interpersonal
relationships, information transfer and decision making. Interpersonal roles include all possible
contacts of managers with subordinates, peers and superiors. The group of interpersonal roles
includes representative, leader and liaison. Role information group refers to roles in which
managers are focused on processing information in terms of collecting, processing and
redirecting processed and unprocessed information. The group of information roles includes
monitor, distributor and spokesperson. Decision-making roles involve decision-making and
negotiation. The group of decision-making roles includes the entrepreneur, the controller, the
resource allocator and the negotiator. Managerial roles apply to all levels of management and
are interrelated. However, depending on different activities, sectors, goals, business strategies
and other factors, individual roles may be more pronounced in some specific conditions or
environment, which leaves space for further research on the representation and importance of
managerial roles in a specific environment. The final paper analyzes the roles of managers who
operate in two different sectors - public and private. The paper uses a qualitative approach and
appropriate research techniques of induction, deduction, analysis, synthesis and comparison.
The empirical part of this paper is based on a structured interview and case analysis. The
managerial roles of the principal of primary education and the manager in a private company
were analyzed. Data processing included deductive data analysis and frequency distribution
analysis. The results of the research show a high degree of harmonization with the theoretical
and conceptual framework but also certain differences between the actual application,
perception of representation and perception of the importance of individual managerial roles
from the perspective of managers operating in public and private sectors.
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