Job Burnout of University Administrators and Teachers and Its Protective Factors

This study attempts to explore job burnout of university administrators and teaching faculties and its protective factors. The author conducted a survey of 240 university administrative personnel and 350 university teachers by using the modified Chinese version of Maslach Burnout Inventory–Educators Survey (MBI-ES), Self Consistency and Congruence Survey (SCCS), and Interpersonal Trust Survey. The survey shows that the job burnout level of administrative personnel is significantly lower than that of teaching faculties (p1<.001), while their scores in self consistency and congruence and interpersonal trust is much higher than that of teaching faculties(p2<.001, p3<.001). Self consistency and interpersonal trust, as protective factors, function differently in these two groups. For university administrators, interpersonal trust which is the primary influencing factor of job burnout and self inconsistency is the minor influencing factor; while for teachers, things are just the opposite.