A study of stakeholder management in healthcare infrastructure delivery in Ghana: a study of some selected municipal and district assemblies in the Ashanti region of Ghana

Various stakeholder management frameworks exist however, the appropriateness of these frameworks in health infrastructure stakeholder management is not certain. Therefore, the study aimed at assessing the stakeholder management in district assemblies in healthcare infrastructure development in Ghana. The study had three (3) objectives which were to identify ways of stakeholder engagement in municipal and district assemblies in the delivery of healthcare infrastructure projects, to identify factors that affect stakeholder management in healthcare infrastructure delivery in municipal and district assemblies and to propose measures to improve stakeholder management in municipal and district assemblies in healthcare infrastructure delivery in Ghana. Extensive literature review was conducted based on each objective and a number of variables were identified. The study adopted a quantitative research method and thus, a structured questionnaire was developed and distributed to forty (40) estimated respondents at the District and Municipal assembly department however, thirty-eight (38) were retrieved for the analysis. The data was analyzed using mean score in conjunction with standard deviation. From the analysis, it was realized that, M/D physical planning officer was rated as the most significant stakeholder among the District Assemblies respondents followed by M/D coordinating director and M/D chief executive. However, among the Municipal Assemblies respondents, M/D Works Department was ranked first followed by M/D works engineer and M/D Health Directorate. Also, it was realized that, the most significant methods in stakeholder engagement among District Assemblies were “to consult stakeholders who are most affected by the healthcare project”, followed by “Institute effective stakeholder engagement plan” and “Identify initial stakeholders”. Finally, it was realized that, the most significant strategy among District Assembly respondents was value the contributions of expertise and time of stakeholders followed by increase professional capacity of municipal and district officers. Based on the findings it was recommended that, project managers at the assembly must be well equipped with effective leadership skills to ensure that, stakeholder management is executed efficiently%%%%A thesis submitted to the Department of Construction Technology and Management, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfilment of the requirement for the Award Degree of Master of Science in Project Management November, 2019%%%%KNUST