Studying the Impact of Effective Factors on Grain Terminal's Performance in Bik Using MCDM Methods

This applied research has been implemented to investigate the effective factors on improving BIK’s Grain Terminal’s performance using SHANON entropy and Electro Methods. At 1 st , the reasons for lower performance of loading and discharging operations in the Grain Terminal of BIK to be determined and studied. To reach this end, the daily reports including loading and discharging slow and broken process then explaining the related reasons for the abovementioned. Next, the weight of the likelihood of occurrence scales, their impact on the process after the occurrence and the possibility of identifying it before its impact on the process, using SHANON entropy method, shall be measured. After that, considering the identified reasons at the very 1 st step using the determination of probability for events occurrence (occurrence frequency), the rate of its impact on the process after the occurrence (intensity) and possibility of determination before applying its impact on the process (tracing), shall be treated as a case study and rated by the Terminal’s experts. The mean of which to be calculated, individually. Then, the reasons to be classified based on the Electro method’s indexes.