The Effect of Organizational Communication and Job Satisfaction on Organizational Commitment in Small Businesses

Organizational communication, job satisfaction and organizational commitment are crucial factors to enhance organizational performance. In this paper, we evaluated the impacts of organizational communication and job satisfaction on organizational commitment. In our study, data obtained from 234 employees working for 118 Small Businesses in Kocaeli Province in Turkey were tested the hypotheses by Pearson correlation and multiple regression analysis. Our results reveal that there is a positive relationship (r= .597; p= .01) between the employees’ perceptions of organizational communication and organizational commitment. The results of our study depict that there is a positive relationship (r= .757; p= .01) between the employees’ perceptions of job satisfaction and organizational commitment. Our findings are similar to those in organizational behavior literature. The study reveals that job satisfaction is an antecedent of organizational commitment rather than organizational communication. According to the results of the multiple regression analysis, organizational communication and job satisfaction are significant determinants, predicting 78.5% of the variation in organizational commitment (F = 122.470; p = .000 β = .163, β = .567, respectively). Therefore, organizational communication and job satisfaction have a strong effect on organizational commitment in Small Businesses in Turkey.