Learning in Emergent Times: Learner Experience and Perspectives on ERT in University EFL Courses

2020 
This study explores university EFL students'' perspectives and experiences during the COVID-19 pandemic to provide guidelines for the future application of ERT (Emergency Remedial Teaching) when the need arises. For the study, 122 students taking College English courses at A university in South Korea participated. Mixed data were gathered through a questionnaire to investigate their previous experience and general perspectives, perspectives on online learning features, the online learning experience, and difficulties and positive attributes of online learning. It was found that the majority did not have previous experience in full or partial online learning, and they considered learning content and teacher-learner interaction to be the critical features of online learning. Regarding their perspectives on ERT, content, and teacher-learner interaction were positive across the board, while motivation and contacting classmates were considered negatively. Significant differences were found between proficiency levels, showing that more proficient learners responded more positively and engaged in autonomous learning. ERT''s benefits and drawbacks show that procuring devices is not a serious concern, but overcoming technical issues such as server shutdown and LMS errors were challenging. Based on the results, recommendations for implementing ERT are provided as well as suggestions for further study.
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