Exploring User-Uptake of Digital Contact Tracing Apps - A Practitioner Guide - Module 8. User Uptake Factors - System Level.pdf

This module aims to explore the system-level factors identified in our research in more depth through comparative analysis across case studies. We explore five factors – 1) Accessibility & Inclusion; 2) Trust in Public/Private Institutions; 3) Policy & Governance; 4) Response Infrastructure; and 5) Digital Capability – identified as potential influencers of app-uptake at the system (macro) level. Discussion will begin with a brief summary of user-uptake across case studies to provide context. We then briefly describe how each factor fits within the system-level before exploring the research findings across the five case studies. We then situate these findings within the global scope (i.e. what these factors look like beyond the case studies) alongside broader discussion and emerging research on D-CT uptake in relation to risk and benefit perception.