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Counteracting workplace ostracism in hospitality with psychological empowerment
Counteracting workplace ostracism in hospitality with psychological empowerment
2019
Irene Huertas-Valdivia
Jessica Braojos
F. Javier Lloréns Montes
Keywords:
Hospitality
Public relations
Economics
Ostracism
Empowerment
Customer relationship management
Social isolation
Job performance
Self-esteem
Hospitality industry
Correction
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