Barriers for the Using of Information Systems in Hospitals: A Qualitative Study

Background: Information technology is one of the most important issues in health systems. It has been developed in health sectors and is widely used by hospital managers. Identifying barriers in the use of hospital information systems can be the first step for better information management and better implementation of quality improvement and clinical governance plans. Objectives: The aim of this study is to investigate the barriers for the using of information systems in hospitals. Methods: This is a qualitative study, which used content analysis for analyzing to achieve study objectives. Sampling was done using purposive and heterogeneous methods and data collection continued until data saturation. The researcher was referred to hospital managers to identify individuals who had the most information regarding health information systems to identify barriers of using information system. Results: Results of this study showed that challenges and barriers of information management and use of information systems are related to each other. Based on the results of this study the most important challenges of using information systems are knowledge factors. Conclusions: Designing a comprehensive plan can eliminate barriers of using information systems because barriers and challenges are integrated and related to each other.