Study of the Impact of Enterprise Resource Planning (ERP) System on the Working Process of Esfahan Steel Company

In today's competitive world, organizations should benefit from such flexibility and dynamism in a minimum possible time in which have managed to meet the new emerged needs of market. This paper seeks to examine using the impact of enterprise resource planning system on the working process of Esfahan steel company; which after being identified these factors, will provide some appropriate suggestions to usability of enterprise resource planning system on the working process of Esfahan Steel Company. This study is consisted of one main hypothesis and other fifteen secondary hypothesizes. Methodologically, the present paper is a descriptive – correlational approach in branch field and in essence, it is applicative and in terms of time, is cross-sectional. The statistical population studied in this research has divided into four categories: enterprise resource planning system users, systems and information experts, main users and, contractor. Random sampling method being used in this approach and sample size constituted of 132 individuals. Questionnaire, however, is used in the method of data collection and Cronbach's alpha with a 84% amount is applied to evaluate the validity and reliability of the questionnaire. A total of 110 questionnaires were collected (the percentage of the returned questionnaire was about 84%) which they have been evaluated by SPSS v.19 software. The data analysis is done in two descriptive and inferential phases as well. Based on the tests conducted, it can be concluded that there is a significant relationship between satisfaction, change management, Structure, effectiveness, training, adaptability, easiness, prevention and error detection, language, leadership, Stability and consistency, feed-back, career and work instructions, control and configuration and localization with enterprise resource planning system; hence, using of the impact of enterprise resource planning system has a positive impact on the working process of Esfahan steel company. Finally, the researcher provides some suggestions and guidelines for the proposed study.