Factors Contributing to Business Intelligence Success: The Impact of Dynamic Capabilities

Business Intelligence (BI) has become one of the highest priorities of CIOs today and a significant investment for many organizations. While there are a few models that are emerging to provide guidance as to factors that support successful BI implementations, how BI systems are used has not been extensively studied relative to the benefits realized. We test a proposed model that would account for the nature of BI system use on BI benefits, incorporating direct measures of those benefits, and present preliminary results.