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Increase Customer Retention: An Examination of Quality and Its Effects on the Retention of Sport Participants
Increase Customer Retention: An Examination of Quality and Its Effects on the Retention of Sport Participants
2019
Brody J. Ruihley
T. Christopher Greenwell
Yoseph Mamo
Damon P.S. Andrew
Keywords:
Applied psychology
Customer retention
Psychology
Correction
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