Efektivní komunikace při vedení prodejního týmu

The Bachelor's thesis, which I named Effective communication in a leadership of a sales team, addresses the issue of the importance of a workplace communication in managing a team and its impact on performance. The theoretical part is devoted to basic division of communication. I analyze the meaning and differences between different types of communication. A verbal communications: an influence of our oral speech to the audience. A nonverbal communication: a consistence or an inconsistence of our body with what we say; the importance of maintaining a physical distance to our partner and mutual touches with him/her. A written communication: a tool of the 21st century for communication and control of subordinate. I deal with the impact of our surroundings on our communication skills in adulthood that we carry from childhood due to the effect of family and school education. The last chapter deals with a corporate communication. It resolves a team communication, a communication with subordinates and its impact on the proper functioning of the whole. The practical part is based on interviews with managers and their subordinates. The aim was to determine their perceptions of workplace communication, its affect on their job performance and the overall atmosphere in the workplace.