Impacts of Mobility Management and Human Service Transportation Coordination Efforts and End-User Quality of Life

This study developed an evaluation method to examine the effectiveness of mobility management and coordination programs in a community. A series of surveys were conducted of both transit users and stakeholders in communities across the country. Results from these surveys suggest improvements have occurred in efficiencies, ease of access, and quality of service. Most respondents to the stakeholder survey reported benefits that have been realized. Results from an ordered probit model demonstrate the positive impacts that improved mobility has on life satisfaction.