The Effectiveness of Learning Process Using Video Conferencing Technology

The purpose of this study was to determine whether learning process occurs during video conferencing sessions. Questionnaires were used to collect the data and 226 respondents answered the questionnaire distributed to them. Collected data was analyzed using descriptive statistics and one-way ANOVA. Gagne’s model is used to examine learning processes during video conferencing sessions. There are nine dimensions of learning process in the Gagne’s model which are motivation, attention, expectation, retrieval of memory, perception, coding and long term memory, performance, feedback and generalization. The result of this study shows that learning does take place and motivation is identified as the most important dimension for the learning process during video conferencing sessions. Based on the analysis of the collected data, a number of recommendation are proposed to enhance the effectiveness and efficiency of the usage of video conferencing system attribute as well as to enhance learning process during video conferencing sessions.