Towards a Proof-based SLA Management Framework

2016 
We present a framework that allows monitoring of the cloud-based applications and environments to verify fulfilment of Service Level Agreements (SLAs), to analyse and remediate detectable security breaches that compromise the validity of SLAs related to storage services. In particular, we describe a system to facilitate identification of the root cause of each violation of integrity, write-serializability and read-freshness properties. Such a system enables executing remediation actions specifically planned for detectable security incidents. The system is activated in an automated way on top of storage services, according to an SLA, which can be negotiated with customers.
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