Rising Household Energy and Water Bills: Case Studies of Health, Wellbeing and Financial Impacts

VCOSS engaged the Centre for Urban Research's Beyond Behaviour Change (BBC) team at RMIT University to interview households who may be experiencing detrimental impacts from energy and water bills despite remaining connected to supply. Ten case studies were developed from these interviews describing participants' experiences of energy and water bills, household health and comfort, and the relationship with other financial and social issues. The case studies form the main content of this short report and are intended to be read as a collection. Key themes are included at the end of the report to supplement the depth of experiences provided by the case studies and summarise the main findings from this research.