Aspects Of Medical Care Provision By Out-Of-Hours Service At PI “Centro Poliklinika“

The article reviews the operation of out-of-hours service at PI “Centro poliklinika” during the period of four years, a range of services, operational specifics and outcomes. Benchmarking of this field of foreign countries was also carried out. The article provides the findings of a questionnaire survey conducted from October through December of 2014, involving 173 respondents who were delivered care by out-of-hours service.