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Accurate Call-reason Segment Extraction based on Typical Phrase Detection
Accurate Call-reason Segment Extraction based on Typical Phrase Detection
2011
Fukutomi Takaaki
Kobashikawa Satoshi
Asami Taichi
Shinozaki Tsubasa
Masataki Hirokazu
Takahashi Satoshi
Keywords:
Speech recognition
Phrase
Computer science
contact center
Correction
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