Institutional Aspects of Integrated Quality Assurance of Engineering Study Programs at HEI Using ICT

Informatization of Ukrainian higher education institutions is a key priority of the state education policy, one of the directions to improve HEI’s IT infrastructure. The paper aims to develop an integrated quality assurance information system to enhance institutional aspects of higher education institutions’ study programs. Therefore, there is an urgent need for all stakeholders to develop, at the university level, a service-oriented architecture to assure the quality of higher education with mandatory elements, for example, student survey results, student ratings, university teachers’ rating, educational programs, results of uniqueness verification for scientific research and qualifying papers, review of educational programs for higher education applicants etc. It will allow to unify the approaches to electronic resource management and accelerate the integration of multi-level HEI quality assurance resources into a single portal. The paper presents a quality assurance information system, which allows processing students’ feedback to provide HEI’s authorities’ decision making.