Performance Excellence through Integration of KM Philosophy in TQM Practices

Performance is a vital subject in corporate sector; it is highly dependent not only on internal organizational functions but also equally dependent on external environmental factors. This paper presents a framework to incorporate knowledge management (KM) philosophy as a supportive segment in total quality management (TQM) practices to enhance performance excellence. The infusion of KM philosophy in TQM practices will provide multidimensional approach for performance enhancement by establishing a significant base for decision making.