Prácticas organizacionales para mejorar el clima y la eficiencia organizacional de un grupo de microempresas comerciales de ferretería en la región norte de Nayarit.
2020
Organizations today must be concerned about the way they direct and
manage their staff since the human factor today is the most precious capital.
The present research aims to evaluate a program of organizational practices
(strategic planning practice, organizational structure, job description, problem
solving, policies and procedures manual for the purchasing manager,
operational marketing mix, staff provision, evaluation of the performance,
remuneration and compensation, training, accounting records) implemented in a
group of commercial hardware stores in the municipalities of Tecuala and
Acaponeta, Nayarit, to improve their organizational climate. It was a study with a
quantitative approach, with a quasi-experimental explanatory design (pretestposttest),
in addition, participant action research was used as a methodology.
The results obtained were that, the implementation of the series of
organizational practices allowed a substantial improvement in the formalization
of management practices, since once applied an evaluation was obtained
according to the PyMe-Jica good, which means that the practices left From
being carried out informally and formalizing them, there is greater organizational
efficiency, in the same way, the organizational climate went from bad and
regular to regular and good according to the perception of the workers. In this
sense, the results reported a good perception in the scales of performance standards, reward, warmth, responsibility, risk, regular perception of conflict,
identity, while poor in structure and support.
In this regard, organizational practices had a positive influence on the
organizational climate, and this hypothesis was verified, according to the
Wilcoxon test with a significance value of .00 in addition to a statistical power of
99%.
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