Trends and Innovations in Mobile Banking
2018
The development of the internet and mobile technologies has influenced the
transformation of many industrial branches, including particular economies.
The increasing use of mobile phones and the use of the internet have changed
many industries, including banking. Online banking, which is easily done from
home or from the office through a personal computer, has fought for its place
in comparison to traditional bank transfers. Information on the status of a bank
account or payment transaction in a short time via mobile phones is merged as
"mobile banking". Mobile banking has advanced to today's payment with the
help of mobile phones anywhere and anytime, and mobile phone
manufacturers have had to meet the growing needs of users for simpler and
easier banking transactions. A revolutionary step forward in this area was the
production of smartphones, which made contactless payments. The
development of mobile technologies has thus affected changes in banking
operations, with the main goal of providing new distribution channels for
banking services. All this led to intensive cooperation between mobile
operators and banks. The lower costs of mobile banking, as well as more
accessible services in time and place of banking transactions, have contributed
to the number of users of mobile banking services constantly increasing in the
world, but also in Serbia.
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