Techniques for Effective Collaborative Automation for Air Mission Replanning

We describe the most recent work-centered design for a military airlift organization. Earlier design cycles produced a set of coordinated visualizations to support synchronized air mission replanning. In this phase of the program automated planning support was incorporated to help C2 staff solve complex constraint problems across multiple missions and airfields. We describe our efforts at designing a replanning tool to work in collaboration with the human operator on complex replanning problems. A prototype was developed and used in an empirical evaluation comparing target user performance on complex constraint problems using either the visualizations alone or the visualizations with embedded automated support (collaborative planner). The collaborative planner significantly improved the speed and quality of dynamic replanning solutions. Post-test questionnaire ratings indicated users trusted the support provided by the automated aid. Design principles for effective collaborative automation are discussed.