Investigating the impact of staff training in positive behavioural support on service users’ quality of life

This research aimed to discover whether staff training in PBS (Positive Behavioural Support) improves service user quality of life. The study used t-tests to compare service user quality of life, as measured by the World Health organisation's WHOQOL BREF, in supported living homes where staff had received PBS training versus supported living homes where staff had not received PBS training. Results show that, although quality of life was good across the board, environmental quality of life was significantly better in those supported living homes where staff had been trained in PBS. The conclusion reached is that PBS training positively influences environmental quality of life for service users, and that it should continue to be the focus of organisational investment.