Efficiency Measurement of Operations Management of Clean Water Company using DEA

Clean water is the most fundamental need for humans, it can be said to be the source of life. Water is an important factor in the future development process, if the management of water resources is wrong, it can cause a socio-economic development crisis for all countries. In 2017, water needs for residents of the city of Jakarta only reached 60% that served by clean water. The problem that arises is the lack of clean water supply, therefore research is needed to measure the level of efficiency, so that companies become a reference for overcoming unserved areas. Therefore DEA method is needed to measure the efficiency relative of a company. DMUs are based on annual data comparisons from 2014 to 2018 refer to homogeneous data. Efficiency measurements of clean water companies show a positive trends every year. In 2017 and 2018, the company showed extraordinary achievements with a relative level of efficiency reaching 100% or a value of 1, so that it can be a reference for the following years.