Installing Coaching as a Catalyst for Organisational Learning

In this article we introduce the background to our organisational coaching process, Systemic Modelling, outlining where it comes from, how it works as a cornerstone of organisational development work and some practical examples. We present a case study with one corporate client to illustrate how it can be implemented, plus the results of our first evaluation. We use stories, metaphors and examples to track the shift in thinking of a group of senior managers from a silo-mentality, blame or defence culture to networking, collaboration and creativity. We conclude with a reflection on the whole process and the impact team coaching had on organisational learning.