Living Labs and User Engagement for Innovation and Sustainability

Abstract This exploratory study, investigating the role of Living Labs (LLs) in promoting innovation and sustainability, has two main goals. Firstly, it seeks to understand how stakeholders and users, in a Quadruple Helix Model, can participate in LL activities and support the process of achieving a more sustainable society. Secondly, it guides the setting up of LLs with the aim of directly contributing to the United Nations Sustainable Development Goals (UN SDGs). Research, based on a multiple case study, has shown that LLs are able to actively engage users, including firms and business systems, in promoting co-creation of value so as to benefit the economy, society and the environment. We have selected some good practices and derived some policy implications that could inspire LLs to promote innovation and encourage transition towards sustainable development at the local level, within the context of a QHM model.