A practical guide to therapeutic communication for health professionals
2006
1. Introduction to Communication: Building the Framework 2. Challenges to Communication: Overcoming the Barriers 3. Gathering Information: Learning About the Patient 4. Education Patients: Teaching Patients to Help Themselves 5. Communicating Wellness: What Does It Take to be Healthy? 6. Communication Through the Grief Process: When Words are Not Enough 7. Written Communication: It's More Than Just Words 8. Communicating in the Workplace: It's More Than Just Patients 9. Communicating to Get the Job You Want: Four Key Tools Glossary Common Spanish Phrases
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