Knowledge Communication in Design Communities

Design is a rich domain in which to investigate barriers and biases in computer-supported communication because it involves many different modes of communication in social-technical contexts. This chapter briefly describes different design approaches. It analyzes the biases and barriers of two different types of design communities: communities of practice and communities of interest. To address the communication challenges between diverse design communities, boundary objects are needed to establish common ground and shared understanding in the context of complex design tasks.