Intervenção educativa sobre urgência e emergência na Atenção Básica de Saúde

Primary health care is considered a component of the fixed prehospital emergency care network and the preferred gateway for first contact with the user. Therefore, the teams of the basic health units need to be able to offer quality care to the patient, facing acute and unforeseen conditions, focusing on reducing morbidity, mortality and sequelae. This study aimed to describe an educational intervention process for basic and advanced life support care for health professionals in the primary care network. This was a descriptive study on an educational intervention process conducted with the multiprofessional team of five basic health units in the city of Maringa, Parana. Initially, a situational diagnosis was made through a questionnaire applied to 57 primary care professionals. From this, the educational intervention was built, which was performed by a training given to 65 professionals from the pre-established units. Regarding the difficulties encountered in urgent/emergency care, the professionals cited the team’s lack of preparation, associated with a lack of training, as the major obstacle. Regarding the topics to be addressed in the training, the participants opted for Cardiac arrest; Foreign Body Airway Obstruction and Convulsive Crisis. The study identified the main difficulties faced by the professionals of the BHU when dealing with health conditions, as well as the issues that they considered deficient in their work practice. This highlights relevancy to perform an educational intervention using a strategy mediated by training.